Pethawala Agra believes in customer service. We has a friendly refund policy to ensure your online purchase is free of stress. We offer "100% Buyer Protection Program" for our valued customers. We are always with you, before your purchase and after your purchase. We are not perfect but we have ensured hard that our refund policies do not bring any ugly surprises to you post your purchase. As our products are perishable, all food sales are final, hence we are unable to process any return.
You can cancel any product from your order before it has been dispatched. To cancel any item, please reach out our customer care on 1800-123-6906 or mail us at firstname.lastname@example.org. After initiating your refund request, it generally takes 3-4 working days for amount to get reflected in your account.
We provide refunds if the complaint has been registered within 3 days of receipt for any of the below mentioned conditions:
1.Wrong product has been shipped to you
2.Damaged packaging during transit.*
* After Verification product will be reshipped or refund will be initiated as per customer request.