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Shipping & Delivery

PethawalaAgra.com  is committed to deliver your order with good quality and packaging. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered Bookpost or EMS Speedpost.

Do Pethawala Agra provide option to pay by Cash?

Pethawala Agra has started another innovative way for the the buyers who do not have their comfort in buying through the online payment modes or due to some issues they cannot buy through online payment modes. Reasons can be many but Pethawala Agra has moved one more step towards the solution. Solution is the new service opted by Pethawala Agra. We are offering you now “Cash Before Delivery” service. Now you can buy your favorite Petha sweets, Dalmoths and other delicious products from Pethawala Agra by using “Cash Before Delivery” payment method on Checkout Page. Detailed Process here>>

What if the product is received in bad condition?

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please accept the package. Call our customer care at 1800-123-6906 (Mon-Fri 10am-6pm) or email us at cs@pethawalaagra.com mentioning your Order ID. We will personally ensure that your issue is resolved at the earliest. Please make sure that the original product tag and packing is intact when you report us about the issue.

What locations does Pethawala Agra ship to?

Currently our service is limited to all over India only.

What are the delivery charges?

The shipping charge is calculated separately for every product package. We charge delivery cost based on product weight which varies from Rs 20 to 40.

How will the delivery be done?

We have partnered with reputed couriers FedEx, BlueDart and EMS SpeedPost to process our shipments. PethawalaAgra.com reserves right to cancel any order, if the delivery location is blacklisted or not under deliverable pin codes in our delivery system – amount paid by the customer will be duly refunded.

How long does it take for an order to arrive?

We try our best to deliver orders to customers within 2-3 working days in major metro cities from the day the order is shipped. For other locations, the delivery may take up to 5-7 working days. Please note that delivery time to the end user is subject to certain factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.

Please feel free to contact us at 1800-123-6906 or Email us cs@pethawalaagra.com if you have any concerns about shipping and delivery of your orders.

Wishing you #HappyEating.